Contact Info for Notice Letters to Municipalities

REPORTING AN INCIDENT OCCURRING ON CITY PROPERTY TO THE APPROPRIATE DEPARTMENT
NOTE THAT IN ALL CASES, CLAIMS SHOULD BE SUBMITTED WITHIN 7-10 DAYS OF THE INCIDENT
CITY/REGION/COUNTY CONTACT PROCEDURE
Region of Waterloo Region of Waterloo
Attention: Clerk’s Dept. 2nd Floor
150 Frederick St.
Kitchener, ON N2G 4J3
Email: or

Fax: 519-575-4481
Claims must be made in writing (email or hardcopy) https://www.regionofwaterloo.ca/en/regional-government/submit-a-claim.aspx

Submit your claim in writing. This letter can be delivered by email, regular mail, registered mail, in person or by fax.

Your letter must contain, as a minimum, the following information:
  • Your name, address, phone number, email address
  • A detailed description of what happened, including the date, time and location, and other information that may assist in the investigation of your claim
  • A detailed description of your alleged damages or loss together with copies of all invoices, estimates (if available) or other documentation to support such
  • You must date and sign the letter
City of Kitchener City of Kitchener
200 King Street West
Kitchener, ON N2G 4G7
Tel: 519-741-2345
Fax: 519-741-2872
Report a problem here:
https://www.kitchener.ca/en/city-services/report-a-problem.aspx
Follow the instructions provided

Describe how the incident happened, what injury you suffered as a result, the time and date the incident occurred and where the incident took place. Remember to include your name, address, and telephone number
City of Waterloo Legislative Services
Corporation of the City of Waterloo
Waterloo City Centre, 1st floor
100 Regina Street South
PO Box 337, Station Waterloo
Waterloo ON N2J 4A8
Fax: 519-747-8510
Email submissions are also accepted:
A claim form can be filled out here: https://www.waterloo.ca/en/things-to-do/resources/Documents/Feedback/Insurance-claim-form.pdf

The form should then be copied and emailed to
City of Cambridge City Clerk
50 Dickson Street, 2nd Floor
Cambridge, ON N1R 8S1
Tel: 519-740-4680
Fax: 519-740-3011
http://www.cambridge.ca/en/your-city/Report-an-Issue.aspx?_mid_=2823
The link contains several options, including one for “Insurance Claims” – once you click this link it will provide instructions for submitting a claim by email or by using an online form
County of Brant (Paris) Heather Boyd, County Clerk
County of Brant
26 Park Avenue
Burford, ON N0E 1A0
1-888-250-2295
Fax: 519-449-2454
Email:
Write to county clerk within 7 days. Send letter by regular mail, fax or email. Make sure to include your name and contact information, description of incident, date, time and location of incident, and attach any photographs.
City of Brantford City of Brantford
100 Wellington Square
Clerks Department
Corporate Insurance and Risk Management Services
P.O. Box 818
Brantford, Ontario N3T 5R7
Email:
Submit a letter or email. Describe what was damaged, how it happened, the time and date it occurred and where the incident took place or the circumstances that led to making a claim against the City. Additionally, identify any contractors, equipment and/or operators if applicable. Remember to include your name, address, and telephone number.

Another method of submitting a claim is to follow instructions found here:
https://www.brantford.ca/en/your-government/insurance-and-risk-management.aspx
City of Guelph 1 Carden Street
Guelph, ON N1H 3A1
Tel: 519-822-1260
Instructions for making a claim are provided here: https://guelph.ca/city-hall/city-hall/claims/
Township of North Dumfries Township of North Dumfries
2958 Greenfield Road,
Ayr, ON N0B 1E0
Tel: 519-632-8800
Fax: 519-632-8700
To file a complaint, an email should be sent to the township clerk. The link for the online email form can be clicked on the website here: https://www.northdumfries.ca/en/township-services/report-it.aspx
City of Stratford City of Stratford
Clerks Division
P.O. Box 818
1 Wellington St.
Stratford ON N5A 6W1
Tel: 519-271-0250 x 237
This link will bring open a form to "report a problem"
https://forms.stratford.ca/Report-an-Issue
Township of Wellesley Township of Wellesley
4639 Lobsinger Line
St. Clements ON N0B 2M0
Tel: 519-699-4611
Fax: 519-699-4540
Email form pops up here: https://www.wellesley.ca/en/township-services/customer-service.aspx

Send a letter to the township by either regular mail or email. Make sure to include your name and contact information, description of incident, date, time and location of incident, and include any photographs.
Township of Wilmot (New Hamburg) Barb McLeod
Director of Clerk's Services
Administration Complex
Township of Wilmot
60 Snyder's Road West
T: 519-634-8519 ext. 228
Email:
This link will open an online form to fill out for making a complaint:
https://forms.wilmot.ca/Clerks/Complaint-Intake-Form
City of Woodstock Clerk’s Department
City of Woodstock
500 Dundas Street
PO Box 1539
Woodstock, ON N4S 0A7
Tel: 519-593-2382 x 2502
Fax: 519-539-7705
This link will open an online form to fill out for making a complaint:
http://bit.ly/2BjFC88.

Describe what happened, the time and date it occurred and where the incident took place or the circumstances that led to making a claim against the City. Additionally, please identify any contractors, equipment and/or operators if applicable. Remember to include your name, address, and telephone number.
Woolwich Township (Elmira) Township Clerk
Township of Woolwich
PO Box 158
24 Church St. W. Elmira, ON
N3B 2Z6
Fax: 519-669-1820
The link opens a page with details about making claims. It also has an email link for submitting your claim
https://www.woolwich.ca/en/township-services/insurance-claims.aspx