How to Handle Insurance Adjusters: Tips for Getting Fair Compensation

October 02, 2024, Kitchener, Ontario

Posted by: Robert Deutschmann, Personal Injury Lawyer

Dealing with insurance adjusters can be tricky, especially after a serious injury in an accident. At Deutschmann Personal Injury Law, we’ve put together some tips to help you handle insurance adjusters effectively and ensure you get the compensation you deserve.

Know Your Rights

Before talking to an insurance adjuster, familiarize yourself with your rights. You’re entitled to fair compensation for your damages and injuries. Understanding your rights can help you navigate conversations with adjusters and avoid settling for less. Ask for time to call one of our lawyers first if that makes you more comfortable.

Be Cautious with Statements

Be careful about what you say to insurance adjusters. It may be best to speak with one of our lawyers BEFORE speaking to the agents. Avoid admitting fault or making statements that could be used against you. Stick to the facts and let your lawyer handle any complex discussions or negotiations.

Provide Accurate Information

When providing information to an adjuster, be honest and accurate. Tell the truth. Misleading or incomplete information can hurt your case. However, don’t provide more information than necessary. Let your lawyer handle detailed discussions.

Keep Records of Communication

Document all interactions with insurance adjusters, including phone calls, emails, and letters. Keep a detailed record of dates, times, and the content of conversations. This documentation can be useful if disputes arise.

Understand Settlement Offers

If an adjuster offers a settlement, review it carefully. Often, initial offers are lower than what you’re entitled to. Consult with your lawyer to evaluate the offer and determine if it adequately covers your damages and injuries. You should call a lawyer BEFORE agreeing to any offer for injury.

Don’t Rush to Settle

Insurance adjusters may pressure you to settle quickly. Take your time to assess the full extent of your damages and consult with your lawyer before accepting any offer. Rushing can lead to accepting a settlement that doesn’t fully compensate you.

Seek Legal Advice

At the risk of sounding like a broken record - having a personal injury lawyer on your side can level the playing field. They can handle negotiations with insurance adjusters, ensure your rights are protected, and help you get a fair settlement. Don’t hesitate to seek legal assistance if needed.

In Summary

Handling insurance adjusters can be challenging, but with the right approach, you can ensure fair compensation for your injuries. If you or a loved one has been seriously injured in an accident, contact Deutschmann Personal Injury Law. We’re here so you don't have to face your situation alone.

About Deutschmann Law

Deutschmann Law serves South-Western Ontario with offices in Kitchener-Waterloo, Cambridge, Woodstock, Brantford, Stratford and Ayr. The law practice of Robert Deutschmann focuses almost exclusively in personal injury and disability insurance matters. For more information, please visit www.deutschmannlaw.com or call us at 1-519-742-7774.

It is important that you review your accident benefit file with one of our experienced personal injury / car accident lawyers to ensure that you obtain access to all your benefits which include, but are limited to, things like physiotherapy, income replacement benefits, vocational retraining and home modifications.